Have questions about UBCM's Group Benefits Plan? Our team, along with representatives from Pacific Blue Cross are ready to assist you. Feel free to reach out, we would love to connect!
| UBCM Contacts: |
|---|
| Rebecca Williams, HR & Group Benefits Officer | - Plan advocate and issues resolution for the plan
- Plan design questions
- Bargaining and quotes
- Plan issues or general inquiries
|
| Hervinder Bains, Chief Financial Officer | |
| Pacific Blue Cross Contacts |
|---|
Harold Gutovich, Account Executive
604-787-3050 | - Advocate for your plan with PBC and overall management of our plan
- Responsible for expediting requests
- Provides advice during bargaining or plan design changes/quotes
|
Venessa Ma, Account Manager, Group Business
604-341-6406 | - Responsible for expediting requests
- Provides quotes for plan design changes and plan reports
|
Tyler Forsberg, Service Representative
604-419-2909 | - Primary contact for Plan Administrators
- Provides day-to-day support regarding plan administration inquiries
- Answers claims questions and other service-related inquiries
|
| Pacific Blue Cross Life and Disability Contacts |
|---|
LDforms@pac.bluecross.ca
604-419-8040
1-877-722-2583 (877-PAC-BLUE) | - General contact for life and disability
- Email for claims submissions
|
Jennifer H, Supervisor
604-419-2827 | - Contact for general policy and claim questions including:
- Reporting
- Protocol inquiries
- Claim adjustments
- Policy interpretations
- Appeals
|
Kari Barnett, Manager
604-419-2875 | - Contact for service escalations and solutions
|
