Access to Government Services

Year
2013
Number
B58
Sponsor(s)
Lytton

WHEREAS Service Canada is cutting back or eliminating services in small rural communities; AND WHEREAS rural residents are being left without access to Service Canada: THEREFORE BE IT RESOLVED that UBCM request both the provincial and federal governments to ensure that minimum levels of access be provided in rural communities.

Provincial Response

Ministry of Technology, Innovation Citizens Services Both small and large communities rely equally on government to deliver services. Government has committed to providing those essential services at previous UBCM conventions and will continue to deliver on those commitments. Service BC has 61 locations; almost all are located outside Victoria or the Lower Mainland. In most rural areas, there is a Service BC centre within reasonable travel time, where citizens can walk in and get face-to-face help with a full range of government services. Through the Service BC Contact Centre, citizens have toll-free telephone and email access to information about, and referrals to, government programs and services.

Convention Decision
Endorsed